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	<title>Business Okanagan &#187; commentary</title>
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		<title>File Under &#8220;They Just Don&#8217;t Get It&#8221;: CRTC struggling to rein in rising phone, TV prices</title>
		<link>http://businessokanagan.com/2010/02/file-under-they-just-dont-get-it-crtc-struggling-to-rein-in-rising-phone-tv-prices/</link>
		<comments>http://businessokanagan.com/2010/02/file-under-they-just-dont-get-it-crtc-struggling-to-rein-in-rising-phone-tv-prices/#comments</comments>
		<pubDate>Fri, 12 Feb 2010 01:17:27 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
				<category><![CDATA[commentary]]></category>
		<category><![CDATA[free enterprise]]></category>

		<guid isPermaLink="false">http://businessokanagan.com/?p=83</guid>
		<description><![CDATA[Today CBC.ca carried a story about the poor ol&#8217; CRTC trying to rein in rising prices for cell phone and cable TV services. They can&#8217;t seem to grasp the fact that the very monopolies they have created are to blame for the out-of-control pricing of cell service and cable TV in Canada. The only &#8216;price [...]]]></description>
			<content:encoded><![CDATA[<p>Today <a title="CRTC trying to rein in rising cell phone, cable TV prices" href="http://www.cbc.ca/consumer/story/2010/02/11/crtc-technology-report.html" target="_blank">CBC.ca </a>carried a story about the poor ol&#8217; CRTC trying to rein in rising prices for cell phone and cable TV services. They can&#8217;t seem to grasp the fact that the very monopolies they have created are to blame for the out-of-control pricing of cell service and cable TV in Canada. The only &#8216;price control&#8217; that works is an open and competitive free market that allows consumers to choose their suppliers.</p>
<p>The CRTC is out-of-touch and irrelevant: scrap it and open up the cell phone and cable TV markets to competition.</p>
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		<title>Opinion: Once again we&#8217;re held hostage by the CRTC</title>
		<link>http://businessokanagan.com/2010/02/opinion-once-again-were-held-hostage-by-the-crtc/</link>
		<comments>http://businessokanagan.com/2010/02/opinion-once-again-were-held-hostage-by-the-crtc/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 18:46:32 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
				<category><![CDATA[commentary]]></category>
		<category><![CDATA[free enterprise]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[small business]]></category>

		<guid isPermaLink="false">http://businessokanagan.com/?p=81</guid>
		<description><![CDATA[Canadians pay the highest rates in North America for cable and satellite television signals and for cell phone service. All thanks to the fact that competition is stifled (smothered?) by the Canadian Radio and Telecommunications Commission (CRTC). Rogers has just announced that they will be putting the screws to their hapless customers once again. This [...]]]></description>
			<content:encoded><![CDATA[<p>Canadians pay the highest rates in North America for cable and satellite television signals and for cell phone service. All thanks to the fact that competition is stifled (smothered?) by the Canadian Radio and Telecommunications Commission (CRTC).</p>
<p>Rogers has just announced that they will be putting the screws to their hapless customers once again. This time they are cutting the size of Local Calling Areas &#8211; the geographic zone in which you can make calls without paying a Long Distance Charge &#8211; effective March 15. (<a title="Roger cuts loacl calling areas March 15 2010" href="http://www.androidincanada.ca/news/rogers-to-once-again-reduce-local-calling-areas/" target="_blank">Read more&gt;&gt;</a>)</p>
<p>We need more competition in the mobile devices market and the key to that is to eliminate all the unnecessary red tape hurdles potential competitors have to clear with the CRTC before they can enter the market.</p>
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		<title>Was there a better way to handle the collapse of GM and Chrysler?</title>
		<link>http://businessokanagan.com/2009/06/was-there-a-better-way-to-handle-the-collapse-of-gm-and-chrysler/</link>
		<comments>http://businessokanagan.com/2009/06/was-there-a-better-way-to-handle-the-collapse-of-gm-and-chrysler/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 22:08:10 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
				<category><![CDATA[commentary]]></category>
		<category><![CDATA[bailout]]></category>
		<category><![CDATA[free enterprise]]></category>
		<category><![CDATA[recession]]></category>

		<guid isPermaLink="false">http://businessokanagan.com/?p=38</guid>
		<description><![CDATA[I know, everyone has 20/20 hindsight. Mea culpa. That being said, the idea of bailing out failing businesses doesn&#8217;t sit well with me. The market delivered its assessment on General Motors and Chrysler. They have been in decline for a number of years. I&#8217;m fairly sure that most businesspeople felt similarly uneasy with the bailout. [...]]]></description>
			<content:encoded><![CDATA[<p>I know, everyone has 20/20 hindsight. Mea culpa.</p>
<p>That being said, the idea of bailing out failing businesses doesn&#8217;t sit well with me. The market delivered its assessment on General Motors and Chrysler. They have been in decline for a number of years.</p>
<p>I&#8217;m fairly sure that most businesspeople felt similarly uneasy with the bailout.</p>
<p>Yesterday, in the Penticton Herald (June 16, 2009), I read an article by David Bond, author and retired chief economist with the HSBC bank of Canada. Unfortunately, the article can&#8217;t be found on the Herald&#8217;s website. I think it is worth reading and it is reproduced below.</p>
<blockquote><p>PENTICTON HERALD, P.A8, June 16, 2009</p>
<p>David Bond</p>
<p>Economic Letter: Bailout cash could be better spent</p>
<p>I am not particularly happy to be an owner of shares in of General Motors or Chrysler and I suspect there are many who share that opinion. Taxpayers have poured more than $10 billion into companies whose net worth is something close to minus $100 billion. I fail to see how that is a rational investment even though the prime minister and the premier of Ontario say that they had no choice.</p>
<p>Failure to advance the funds would lead to Canada exiting the auto game for good and job losses would, they contend, have been as high as six figures within six months.</p>
<p>Now how could that be true? The last time I looked, both Toyota and Honda were assembling cars in Canada and they, like Chrysler and General Motors, are not Canadian owned. And while car sales are down, that does not mean that Canadians have stopped buying automobiles. If the American-owned companies were not bailed out, would these other car companies pack up their factories and move elsewhere?</p>
<p>I doubt it. Their investment is too great; they would not do something that stupid. I suspect that it was politics more than anything that decided in favour of the bailout. Minister of Finance Jim Flaherty comes from the heart of GM country. Ontario is a rich source of seats for any government and out-of-work auto workers would be inclined to blame the government for their fate rather than the stupidity of the two U.S.-based auto makers and their own union.</p>
<p>So what do we get for our $10 billion? A remote chance that the two companies will survive on a much smaller scale. Some, but I doubt all, of the funds advanced might be repaid. And, if the firms fail, Canada will have a large labour force that has not been retrained for the postindustrial age.</p>
<p>What the politicians did not tell us is that there was an alternative to the massive bailout.</p>
<p>What makes this alternative so attractive is that rather than investing in an industry that may have seen its best days, it would prepare Canada to be able to play an important role in the new information economy of the 21st century. Moreover, it would probably be cheaper than the bailout.</p>
<p>In essence, the alternative would be to pay workers 60 per cent of their normal income or about $36,000 for a year if they agreed to follow a one-year course of job retraining. About 100,000 workers, if we believe the politicians, would be involved. That means $3.6 billion. Assume that the retraining would cost an equivalent amount or another $3.6 billion. This totals $7.2 billion, far short of the planned bailout. Both the pay and training should be tax free.</p>
<p>Of course with such a policy alternative there was little opportunity to make grandiose gestures to &#8220;save&#8221; a &#8220;vital&#8221; industry. And while the investment in re-training would be a sunk cost with no prospect of repayment, the end result would be a labour force equipped with the skills needed to remain competitive in the global economy.</p>
<p>The other unintended side effect of the bailout is that it sends a strong message to other industries that may have suffered from the combination of poor management and adverse markets. It says loud and clear: &#8221; You will be saved from the consequences of your follies provided you are located in the right region and provided your voice is strong enough.&#8221;</p>
<p>Two questions that need to be asked are: Where does government draw the line? And doesn&#8217;t this type of regional favouritism further divide the nation? With the auto bailout, governments&#8217; eyes are firmly fixed on trying to restore the past rather than building for the future. Once again, local interests were put ahead of the greater good of the nation. And, once again, we have sacrificed the future for the political expediency of today.</p>
<p><em>David Bond is an author and retired chief economist with the HSBC bank of Canada.</em></p></blockquote>
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		<title>How Small Businesses Can Weather This Recession</title>
		<link>http://businessokanagan.com/2009/02/how-small-businesses-can-weather-this-recession/</link>
		<comments>http://businessokanagan.com/2009/02/how-small-businesses-can-weather-this-recession/#comments</comments>
		<pubDate>Mon, 16 Feb 2009 16:29:26 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
				<category><![CDATA[commentary]]></category>
		<category><![CDATA[useful tools & techniques]]></category>
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		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://businessokanagan.com/?p=26</guid>
		<description><![CDATA[Be very focused on your business. Evaluate your strengths. Discard your weaknesses. Know the profitability and marketability of every product or service you offer. Know all the features of your products or services. Clearly identify the benefits they offer your customers. Know your target market and how best to reach them. What is the profile [...]]]></description>
			<content:encoded><![CDATA[<ol>
<li>Be      very focused on your business. Evaluate your strengths. Discard your      weaknesses. Know the profitability and marketability of every product or      service you offer. Know all the features of your products or services.      Clearly identify the benefits they offer your customers.</li>
<li class="MsoNormal">Know      your target market and how best to reach them. What is the profile of your      ideal customer or client?</li>
<li class="MsoNormal">Set      out a carefully thought-out marketing strategy <em>and stick to it</em>. How are you going to sell your product or      service? You need a blend of marketing activities that will attract your      target customers and give them a reason to do business with you and      active, aggressive prospecting where you reach out to prospective      customers. If they don’t know who you are and what you offer, they will      never do business with you.</li>
<li>Make      it easy for a customer to buy. Think about the purchase from their point      of view.</li>
<li>Keep      in touch regularly with your existing customers or clients. Give them a      reason to come back to you and do business. Consider a customer loyalty      program – these can range from simple and inexpensive to sophisticated      (and more costly!).</li>
<li>Use      common sense! This is one valuable asset that small business has and,      apparently, a lot of large corporations lack.</li>
<li>Keep      your accounts receivable and your accounts payable current – religiously.</li>
</ol>
<p>In case all of this sounds pretty familiar, that’s because it is: these are simply the basics that successful small businesses apply all the time. That’s one of the reasons that I’m convinced that small business will help lift the economy out of recession – without any help – and virtually no recognition – from politicians and government.</p>
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		<title>Why Does The Media Take Such Glee In Doom &amp; Gloom Reporting?</title>
		<link>http://businessokanagan.com/2009/01/why-does-the-media-take-such-glee-in-doom-gloom-reporting/</link>
		<comments>http://businessokanagan.com/2009/01/why-does-the-media-take-such-glee-in-doom-gloom-reporting/#comments</comments>
		<pubDate>Thu, 08 Jan 2009 19:07:13 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
				<category><![CDATA[commentary]]></category>
		<category><![CDATA[British Columbia]]></category>
		<category><![CDATA[depression]]></category>
		<category><![CDATA[recession]]></category>
		<category><![CDATA[recession fighters]]></category>
		<category><![CDATA[small business success]]></category>
		<category><![CDATA[strategy]]></category>

		<guid isPermaLink="false">http://businessokanagan.com/?p=24</guid>
		<description><![CDATA[Has anyone else noticed the utter glee the news media seem to take in reporting bad economic news? I get the sense that each one of them is trying to out-do the others with recession news items, which they then repeat ad infinitum. Their reporting doesn&#8217;t seem to be objective, accurate reporting of the facts, [...]]]></description>
			<content:encoded><![CDATA[<p>Has anyone else noticed the utter glee the news media seem to take in reporting bad economic news? I get the sense that each one of them is trying to out-do the others with recession news items, which they then repeat <em>ad infinitum</em>. Their reporting doesn&#8217;t seem to be objective, accurate reporting of the facts, looking at all sides of the situation.</p>
<p>Where is the insight into what&#8217;s actually occurring? Not in the comments of the so-called experts the media dredges up who only want to trumpet their own interpretations and burnish their egos.</p>
<p>I don&#8217;t think the media are an accurate source of information on the economy. In fact, I don&#8217;t think that most reporters even come close to understanding what they are covering. If you want to really discover the facts, Twitter or the blogosphere are better resources. If you need to make a decision, you are well-advised to make sure you have accurate information first and the news media aren&#8217;t the place to get that.</p>
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		<title>Okanagan&#8217;s Own Business &#8220;Dragon&#8221;, Jim Treliving: &#8220;We&#8217;re Close To The Bottom&#8221;</title>
		<link>http://businessokanagan.com/2008/12/okanagans-own-business-dragon-jim-treliving-were-close-to-the-bottom/</link>
		<comments>http://businessokanagan.com/2008/12/okanagans-own-business-dragon-jim-treliving-were-close-to-the-bottom/#comments</comments>
		<pubDate>Mon, 29 Dec 2008 18:31:18 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
				<category><![CDATA[commentary]]></category>
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		<guid isPermaLink="false">http://businessokanagan.com/?p=22</guid>
		<description><![CDATA[Jim Treliving, for many years a Penticton resident, co-owner of the Boston Pizza empire and also currently appearing on CBC&#8217;s popular Dragons Den, was interviewed by the National Post. The interview makes great reading for any businessperson: READ THE STORY&#62;&#62;&#62; addthis_url = 'http%3A%2F%2Fbusinessokanagan.com%2F2008%2F12%2Fokanagans-own-business-dragon-jim-treliving-were-close-to-the-bottom%2F'; addthis_title = 'Okanagan%26%238217%3Bs+Own+Business+%26%238220%3BDragon%26%238221%3B%2C+Jim+Treliving%3A+%26%238220%3BWe%26%238217%3Bre+Close+To+The+Bottom%26%238221%3B'; addthis_pub = '';]]></description>
			<content:encoded><![CDATA[<p>Jim Treliving, for many years a Penticton resident, co-owner of the Boston Pizza empire and also currently appearing on CBC&#8217;s popular <em>Dragons Den</em>, was interviewed by the National Post. The interview makes great reading for any businessperson: <a title="National Post: Recession bottoming out: Jim Treliving " href="http://www.financialpost.com/most_popular/story.html?id=1121365" target="_blank">READ THE STORY&gt;&gt;&gt;</a></p>
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		<title>Look for Opportunities Now</title>
		<link>http://businessokanagan.com/2008/12/look-for-opportunities-now/</link>
		<comments>http://businessokanagan.com/2008/12/look-for-opportunities-now/#comments</comments>
		<pubDate>Fri, 26 Dec 2008 17:45:57 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
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		<guid isPermaLink="false">http://businessokanagan.com/?p=19</guid>
		<description><![CDATA[This great article by Daniel Roth appeared in the December issue of Wired. Back to the Garage: &#8220;conditions are ideal to pounce on a business opportunity.&#8221; addthis_url = 'http%3A%2F%2Fbusinessokanagan.com%2F2008%2F12%2Flook-for-opportunities-now%2F'; addthis_title = 'Look+for+Opportunities+Now'; addthis_pub = '';]]></description>
			<content:encoded><![CDATA[<p>This great article by Daniel Roth appeared in the December issue of Wired. <a title="Conditions are ideal to pounce on a business opportunity" href="http://www.wired.com/culture/culturereviews/magazine/16-12/st_essay" target="_blank"><em>Back to the Garage</em>: &#8220;conditions are ideal to pounce on a business opportunity.&#8221;</a></p>
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		<title>We’re going to fight this recession!</title>
		<link>http://businessokanagan.com/2008/12/we%e2%80%99re-going-to-fight-this-recession/</link>
		<comments>http://businessokanagan.com/2008/12/we%e2%80%99re-going-to-fight-this-recession/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 17:53:50 +0000</pubDate>
		<dc:creator>Managing Editor</dc:creator>
				<category><![CDATA[commentary]]></category>
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		<guid isPermaLink="false">http://businessokanagan.com/?p=3</guid>
		<description><![CDATA[Small businesses survive and prosper on hard work, grit and determination. If you listen to media commentators lately, you’d think all was already lost and only desperate action by government can do any good at all. I started this business in the depths of the 1981- 84 recession. Frankly, I was too busy finding customers [...]]]></description>
			<content:encoded><![CDATA[<p>Small businesses survive and prosper on hard work, grit and determination. If you listen to media commentators lately, you’d think all was already lost and only desperate action by government can do any good at all.</p>
<p>I started this business in the depths of the 1981- 84 recession. Frankly, I was too busy finding customers and making the business work to pay much attention to what they said on TV. I will tell you this – a recession is a state of mind. Lots of businesspeople give up and throw in the towel because they are convinced they are going to fail. For me, starting a new business, that was a good thing because it meant I had less competition: the customers were still there, they needed the services I offered and there was lots of work for us to do.</p>
<p>If everyone buys into the recession, it will become a self-fulfilling prophecy. So don’t buy into it. The thing that built Canada and British Columbia (and the Okanagan, for that matter) was free enterprise and small businesses and it’s small business that will bring the economy back to life, not huge government bailouts or big companies that are just too slow and bureaucratic to change with the times.</p>
<p>I’m not going to give up this time, either. In fact, I’m going to fight back by not only surviving but actually growing my business.</p>
<p>This will only happen if we all do what we can to help other small businesses to prosper, as well.</p>
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